1.1 These General Terms and Conditions (hereinafter “GTC”) govern the contractual relationship between [Placeholder: First and last name], acting under the brand “agency-atelier” (hereinafter “Provider”), and the customer (hereinafter “Customer”) regarding the use of the web-based software platform “agency-atelier” (hereinafter “Platform” or “Service”).<\/p>\n\n
1.2 The Service is directed exclusively at businesses, self-employed individuals, freelancers and other persons using the Service in the course of their professional or commercial activity (B2B). The Service is not directed at consumers within the meaning of consumer protection law.<\/p>\n\n
1.3 By registering and using the Service, the Customer accepts these GTC. Deviating or conflicting terms of the Customer shall apply only where the Provider has expressly agreed to them in writing.<\/p>\n\n
2.1 The Provider makes available to the Customer a web-based SaaS platform for business management. Depending on the selected subscription, the scope of functions includes in particular: accounting, invoicing including QR invoices, quotes, and project and time management.<\/p>\n\n
2.2 This is a pure software subscription (“Software as a Service”). The software is provided via the internet; the Customer does not receive a physical copy or a copy intended for permanent download.<\/p>\n\n
2.3 The specific scope of functions is determined by the selected subscription tier and any booked add-on modules (“Add-ons”), as described on the website. The Provider is entitled to further develop, improve and adapt individual functions of the Service, provided the core utility owed under the contract is maintained.<\/p>\n\n
2.4 The Platform is a management tool. It does not replace tax, accounting or legal advice. The Customer is solely responsible for the accuracy, completeness and legally compliant use of the data entered (in particular vis-\u00e0-vis tax authorities).<\/p>\n\n
3.1 Use of the Service requires the creation of a user account. The Customer undertakes to provide truthful and complete information upon registration and to keep it up to date.<\/p>\n\n
3.2 The contract is formed as soon as the Customer completes the registration process and the Provider activates access to the Service.<\/p>\n\n
3.3 The Customer is responsible for maintaining the confidentiality of their login credentials and is liable for all activities carried out through their account to the extent they are at fault.<\/p>\n\n
4.1 The Provider may offer a free trial period of 14 days. Activation of the trial period requires the entry of a valid credit card.<\/p>\n\n
4.2 No charges are incurred during the trial period. If the Customer does not cancel before the end of the trial period, the subscription automatically converts to the paid subscription selected by the Customer, and the credit card on file will be charged accordingly.<\/p>\n\n
4.3 The Provider will send a reminder email before the trial period expires (generally two days before the first charge). The provisions of the Refund and Cancellation Policy apply additionally.<\/p>\n\n
5.1 The prices listed on the website at the time of booking apply. Subscription tiers are: Solo CHF 19, Pro CHF 79 and Business CHF 199, each per month, plus any booked add-ons.<\/p>\n\n
5.2 Billing occurs monthly or annually, as selected by the Customer, in advance in each case. The subscription renews automatically for the selected billing period unless cancelled in due time (see clause 6).<\/p>\n\n
5.3 Payment processing is handled by the external payment service provider Payrexx<\/strong> (Payrexx AG, Switzerland). By providing payment details, the Customer authorises the Provider to collect amounts due on a recurring basis via Payrexx. The payment service provider’s terms applicable to payment processing apply additionally.<\/p>\n\n 5.4 The Provider is currently not subject to VAT; no VAT is shown.<\/p>\n\n 5.5 If the Customer falls into arrears with a payment, the Provider is entitled, following prior notice, to temporarily suspend access to the Service until the outstanding amounts have been settled.<\/p>\n\n 5.6 Price changes will be communicated to the Customer in text form (e.g. by email) at least 30 days before taking effect. They apply at the earliest from the next billing period. If the Customer does not agree to a price change, they may cancel the subscription effective as of the date the change takes effect.<\/p>\n\n 6.1 The subscription runs for an indefinite period and renews automatically for the selected billing period (monthly or annual) in each case.<\/p>\n\n6. Term and Cancellation<\/h3>\n\n